Setup Outlook 2013 or 2016

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1. Open Outlook and click File at the top left.

2. Click on Account Settings to reveal the dropdown menu, then Account Settings.


3. You should be presented with the Account Settings page. Click New.

4. Select the Manual setup or additional server types option. This allows us to manually enter in the server information.

5. Choose POP or IMAP (the third option) when it prompts you for the Service.

6. Enter in your details.

  • Your Name: This is what you want to display on emails that you send out, as the ‘From’ name (e.g. MyName)
  • Email Address: This is your full email address (e.g.
  • Account Type: Select either POP3 or IMAP. (recommended: IMAP)
  • Incoming Mail Server: This is the same as your cPanel hostname, or Dedicated Email Webmail address (e.g. OR
  • Outgoing Mail Server: This should either be identical to the above, or should correspond to your ISP’s SMTP Server Settings.
  • User Name: This is your full email address (e.g. This should be identical to the Email Address field.
  • Password: The password for your email account, which you would have elected when you created the email account.
  • Remember Password: Ticking this option will store the password in your email software, so that you won’t need to re-enter it later. We recommend ticked this.

Once you’ve entered your details, click More Settings.

7. Click Outgoing Server, then tick the box which says My outgoing server (SMTP) requires authentication.

8. Click Advanced, then enter the port numbers. If you’re using IMAP, it’s 993. For POP3, it’s 995. Choose SSL in both of the dropdown boxes, then enter 465 for the SMTP port.

9. Click Ok, then click Next. Outlook should test your settings to make sure that they work correctly. You should get two ticks. Click Close.

10. Click Finish to dismiss the Add Account Wizard.

11. Click Close to the final box, then begin sending and receiving emails!

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